How does the price match guarantee work?

 

After You've Booked a Provider

If, within 30 days of booking a provider, you find the same provider offering the same service at a lower priced published else where online, here are the steps to follow.

1. Submit the URL and, if possible, a screenshot of the lower price to [e-mail]
2. The Solutions Team will investigate to confirm that it is the same provider and the same service being offered
3. Once we've finished our investigation we will get back to you with the results
4. If we have found the listing and provider to be the same, we will arrange a refund of the difference + 10% back to you

 

Before You've Booked a Provider

Please let us know at [e-mail] and we will ask the provider to adjust their pricing down to the lowest published price online. You can then book the the provider at that adjusted price.